SIP3 delivers immense value to RTC businesses by providing deep insights into service operations. In this article, we explore how SIP3 enhances customer support by collecting and analyzing VoIP service data. These insights help businesses optimize service delivery and improve customer satisfaction. Empowering Customer Support with Instant Insights Customer support teams are the first point of contact for service requests. […]

SIP3 software News It so happened that we have released three releases of the SIP3 software releases and are now releasing only one press release.  Traditionally, each release includes performance, security, and functionality improvements. Here we will briefly talk about new features that our customers have asked for or that the SIP3 team has considered necessary to provide to all […]

Representatives of the SIP3 team participated once again in #FOSDEM, the traditional festival of free and open-source software. The Real Time Communications (RTC) track at FOSDEM 2025 featured several insightful presentations on February 1st, 2025. Răzvan Crainea presented “Engaging the Open-Source Community: Exploring the OpenSIPS Community Edition Projects,” highlighting community-driven SIP solutions with ready-to-use deployments. Jehan Monnier discussed “OAuth Authentication […]

July 22, 2024 – Claymont, DE – SIP3, a leading provider of Real-Time Communication Services Observability and Automated Management solutions, is proud to unveil its latest release, Version 2024.2.1. This update brings a host of new features and enhancements designed to improve security, functionality, and performance for our users. Key Improvements in Version 2024.2.1: 1. Role-based Access Control (RBAC) SIP3 now […]

[CLAYMONT DE, 03/05/2024] – SIP3, a leading provider of Real-Time Communication Services Observability and Automated Management solutions, is pleased to announce the release of SIP3 Software Version 2024.1.1. This latest iteration brings a host of enhancements aimed at optimizing network performance and improving the monitoring capabilities for communication service providers, cloud communication platforms, and contact centers, both traditional and cloud-based. […]

[CLAYMONT DE, Nov 12 2023] – SIP3, a leading provider of Real-Time Communication Services Observability and Automated Management solutions, is thrilled to announce the launch of their newest release, version 2023.2.1. This milestone marks a significant advancement in both security and functionality, ensuring our users benefit from the latest technological developments. Key Highlights of Release 2023.2.1: 1. Security Reinforcement: In […]

Meet SIP3 2021.3.1! We have built this release around Agent (SIP3 Captain) optimization, Search Engine and Service metrics expansion, and exciting user interface additions. New Features You Will Love! Agent (SIP3 Captain) The SIP3 Enterprise Edition agent is now fully migrated to our own sip3-libpcap JNI wrapper. That makes it more resource-wise and decreases drastically the memory and CPU consumption. […]

SIP3 Monitoring and Analysis of STIR-SHAKEN Robocallers and criminals can often alter or spoof the calling number of their outbound phone calls in order to deceive the called party. The deception can be as simple as changing the calling number so it appears that a neighbor is calling. That increases the chance that the called party will answer the robocall. […]

SIP3 Integrates with APIBAN The rise of VoIP usage during the last few years has led to an increasing amount of security breaches and risks. Fraud isn’t something that we like to think about but as the instances of VoIP fraud have begun to rise, it is more important than ever to stay informed and prepared to avoid the risks. […]

SIP3 Announces Partnership with Kharkiv National University of Radio Electronics in Ukraine Over the last year, the SIP3 team has been helping young telecom talents grow their skills within the SIP3 community. As the contributions to the SIP3 platform increased, more and more younger developers and students started expressing their interest in trying it out. We are very happy to […]